Privacy Policy

Who LOOKMY is for

LOOKMY is for people aged 18 or older. We do not knowingly offer the service to children or collect birth dates. If you believe a child has given us personal data, email privacy@lookmy.com.

What we collect

• Account details: name, email address, verification state and password credentials.
• Your learning profile, methods, immutable revisions and private discoveries.
• Security and reliability data such as sessions, rate-limit records and error logs.
• Operational audit events for limited administrator access. These do not copy your learning text.

Voice input is handled by your browser or its speech provider. LOOKMY receives the text you choose to send, not a stored audio recording. AI processing is not enabled in the public product today; we will update this policy before enabling it for users.

Why we use it

We use account and learning data to provide the service you ask for, keep your history, secure your account, prevent abuse, send essential account emails and diagnose failures. We do not sell personal data, run behavioural advertising or make learning profiles public.

Service providers and transfers

We use carefully selected providers for hosting, databases, account email and security. Browser speech services are controlled by your browser provider. If paid products are enabled, Paddle will process checkout, tax and payment information as merchant of record under the terms shown at checkout. Providers may process data outside your country using the safeguards required by applicable law.

How long we keep data

We keep account and learning data while your account is active and for only as long as needed for the purposes above, legal obligations, disputes and security. Sessions normally expire after 30 days; email verification and password-reset links expire after one hour. Backups and security records may remain for a limited period after live data is removed. We will not claim immediate deletion from every backup where that is not technically true.

Your choices and rights

Depending on where you live, you may ask to access, correct, export or delete your data, restrict or object to processing, or complain to a regulator. Eligible signed-in accounts can permanently delete their account and personal learning data from Account & security after password and email confirmation. If review is required, or you cannot access the account, send a request from your account email to privacy@lookmy.com. We may need to verify your identity. We aim to respond to reviewed requests within 30 days, or sooner where local law requires it. These requests are free unless the law permits a charge for clearly excessive requests.

Contact

Privacy questions and rights requests: privacy@lookmy.com. General support: support@lookmy.com.